INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, you will receive the same product in the picture.
Where can I view my sales receipt?
To view your sales receipts, simply log into your account and navigate to the 'My Orders' section. From there, you can access and print any of your previous receipts. If you checked out as a guest, please check your email as we send a copy of the receipt to the email address provided at the time of purchase.
How can I return an item?
If you are not satisfied with your purchase, you can return it within 30 days of receipt. Please make sure that the item is unused and in its original packaging. Our return process is simple - just create a return label, package the item, and drop it off at a shipping carrier. Once we receive the item, we will issue a refund to your original payment method within 3-5 business days. If you encounter any issues or have questions, feel free to reach out to our customer service team.
Will you restock items indicated as “out of stock?”
We restock out-of-stock items regularly.
Where can I ship my order?
To check if we ship to your country, simply add your desired items to your cart and enter your shipping address. If your country is not available, please feel free to contact our customer service team for possible solutions.
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